Privacy Policy

Customer Analytics Consulting (“Company”) is committed to safeguarding your privacy while using our website https://www.marketbehaviortrends.com (the “Site”). This Privacy and Cookies Notice (our “Privacy Policy”) answers frequently asked questions about your online privacy, including what personal information we may obtain from you, how it will be used, and how it will be protected.

The Company may change this Privacy Policy from time-to-time to comply with applicable law or Company practices.  Please be sure to check this Privacy Policy periodically for any updates or changes.

For purposes of this Privacy Policy, the term “personal information” means any information that can identify, describe, relate to, be associated with (or be reasonably capable of being associated with) an individual. For example, personal information may include:

Your contact information (name, valid e-mail address, postal address, or phone number); or

Your billing information (credit card information, expiration date, and security code); or

Your IP address, geolocation, User ID (if you register for any Services), or similar information.  

 

WHAT PERSONAL INFORMATION DO WE OBTAIN FROM YOU? WHEN DO WE OBTAIN SUCH INFORMATION?

If, upon visiting our Site, your use is limited to browsing our informational content, we will not require that you provide us with any personal information. However, we may request personal information from you at other times. For example:

        If you enroll or subscribe to Market Behavior Trends or any other services through our Site, then we may ask you to provide us with certain personal information, including your name, valid e-mail address, credit card number, expiration date, mailing address, or telephone number.

 

    When processing your payment information, we use an authorized third-party partner for billing and collection.  Accordingly, your credit card information will be transferred and disclosed to our authorized payment processor. Our authorized payment processor (as discussed in more detail below) employs a variety security and risk management technologies to facilitate secure on-line transactions and to protect your credit information. You can find more information at www.stripe.com and https://stripe.com/privacy

        If the Company or any of our business partners hosts or sponsors any contests or promotions and you want to participate, we may request your name, e-mail address, and other information as may be required by the rules of the specific contest.

        If you choose to participate in a customer survey conducted by us or by one of our business partners, we may ask for your name, e-mail address and other information as may be required by the survey.

 

        If you report a problem, we may ask that you provide your name, e-mail address, or designated User ID. We also may keep a record or copy of your correspondence with us.

HOW DO WE PROTECT THE SECURITY AND QUALITY OF YOUR PERSONAL INFORMATION?

We have implemented reasonable physical, technical, and administrative procedures to maintain accurate, current, and complete information as well as to protect your personal information against loss, misuse, or alteration when it is under our control. Your personal information will be encrypted and stored on our secured servers. Your personal information is also password protected so that access is limited to yourself, the Company, and those authorized third party partners who are providing services directly for the Company (and who are under written obligation to maintain the confidentiality of your information).

We also have taken steps to help protect the integrity of your personal information when you complete a purchase transaction on our Site. As noted above, we use a third party (e.g., Stripe) to facilitate confidential online payment transactions. Stripe helps prevent your credit card and other payment information from being read by unauthorized persons by using encryption for the secure exchange of your personal information.  Although the Company uses Stripe to process your credit information and payment information, the Company does not retain any credit card numbers. Once the transaction is completed, information about the sale (without credit card information) is stored in a password-protected online database maintained by Stripe. You may view more about Stripe’s privacy practices at and https://stripe.com/privacy.

HOW DO WE USE YOUR INFORMATION?

Our primary use of your information is to administer, maintain, and improve your experience on our Site and provide you with the products and services you request.

        If you check or select any “opt-in” feature on our Site, we may from time to time send you e-mails regarding our Site, our products and services, and the products and services of our partners that we believe may be of interest to you.

        We use your financial information (e.g., your credit card number) only to verify your credit and to bill you for services purchased through our Site. We also use your contact information as necessary to send you information about the services that you have purchased on our Site.

    When you enter any sweepstakes, contests or promotions sponsored by us or by one of our business partners, we may use your e-mail address to send you status updates.

        We use your IP address to help diagnose problems with our server and to administer the services offered on our Site. We also use your IP address to help identify you and to gather broad demographic information that we may share with our business partners, but only in the aggregate without any of your personal information.

 

        We may research the demographics, interests, and behavior of our customers based on the information provided to us during registration, during sweepstakes, contests and promotions, from our server log files, from cookies and from surveys. Our research may be compiled and analyzed on an aggregate basis. We may share this aggregate data with business partners, but only in the aggregate, without any of your personal information.

CAN YOU “OPT-OUT” OF RECEIVING COMMUNICATIONS FROM COMPANY?

If you change your mind and decide that you no longer want to receive promotional e-mails or other mailings, you may opt-out at any time by simply sending an e-mail request to [email protected] Similarly, if you are not receiving our promotional e-mails or other mailings and wish to receive these materials, you may opt-in at any time by simply sending an e-mail request to [email protected].

PRIVACY POLICIES OF COMPANY PARTNERS.

Third parties that have links on our Site may collect personal information about you. We are not responsible for the privacy policies or practices of such sites and the practices of these sites are not governed by this Privacy Policy. If you have questions about the privacy policies or practices of a third party site, you should contact the site administrator or webmaster of the specific site. We may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests and promotions. Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Company and its business partners. We will maintain your information in accordance with the terms of this Privacy Policy. However, this Privacy Policy does not govern the privacy policies and practices of our business partners. If you have questions about the privacy policies or practices of our business partners, you should contact them directly.

DO WE SELL OR RENT YOUR PERSONAL INFORMATION?

We do not sell or rent your personal information to any third party. If and when we intend to share your personal information with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer, and you will have the option of not permitting the transfer. However, we may from time to time rent or sell demographic information in the aggregate that does not contain your personal information.

WITH WHOM DO WE SHARE INFORMATION?

We generally will not disclose any of your personal information except when we have your permission to do so or under some special circumstances described below.

        We may share your personal information with our business partners and affiliates with whom we work to provide our products and services. Such business partners may include our authorized payment processing company; credit and fraud reporting agencies; tax collection services; information technology providers, and related services. In addition, we may share your personal information with our advisors, such as lawyers and accountants, who are obligated to keep your personal information confidential.

        As noted previously, we may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests, and promotions. Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Company and its business partners. We may also disclose other personal information about you to our business partners, but only if we have obtained your permission to make the disclosure before data collection or before transferring the data.

        We may, from time to time, offer you the opportunity to receive materials or special offers from third parties. If you want to receive this information, we may (but only with your permission) share your name and e-mail address with them.

 

        We may disclose your personal information without your prior permission to comply with applicable law or legal process (such as court or government subpoenas) or to federal or state law enforcement agencies in the detection or prevention of reasonably suspected crime.  We also may disclose your personal information without your permission in special, limited cases. For example, we may have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Use, or may be causing intentional or unintentional injury or interference to the rights or property of Company or any third party, including other customers.

HOW CAN YOU UPDATE, CORRECT OR DELETE YOUR PERSONAL INFORMATION?

You may edit your personal information and your password at any time by sending an e-mail request to [email protected].